How To Access Technical Support

Access Precision Edge technical support by telephone or email, or find answers to common questions in our FAQ section. All options are listed below. To expedite your service, please have the following information ready for your phone call or included in your email:

• Server operating system
• Software version and build
• Hardware type
• Case number (for open cases)

For support by telephone

Use our toll-free Technical Support Line: 866.874.7501. Please note, our normal Support hours are Monday – Friday, 8 a.m. – 5 p.m. Central time.

For support by email

Send an email to our Technical Support staff: edgesupport@pcsoc.com Other PrecisionEdge email addresses

• For information about PrecisionEdge products contact edgesales@pcsoc.com

• To configure a PrecisionEdge system, contact edgesupport@pcsoc.com

• To order parts or components, contact edgesales@pcsoc.com

• For training information, click Training or contact edgesupport@pcsoc.com

• For information on becoming a channel partner, contact edgesales@pcsoc.com

Support FAQs

Coming Soon.

In the meantime, please email your support questions to edgesupport@pcsoc.com.